Everything we ship on launch day

Tagline (60 chars)

AI-first landlord software that deflects 50% of tickets

Description

Most landlord tools are glorified spreadsheets. TenantAssist is built around an AI triage chatbot that walks tenants through the 50% of maintenance issues that never actually needed a human — thermostats, GFCIs, water heaters — and only creates tickets for what's real. It also collects rent by ACH ($0.80 flat) or card, handles lease e-sign with a SHA-256 audit trail, and exports clean CSVs to QuickBooks/Xero. Free up to 5 units.

Maker's first comment

Hey PH! I built this after my third “is the dishwasher supposed to make that sound?” text during dinner. Half of tenant questions can be resolved by a patient, always-on helper that's read the building docs. The other half deserve a fast landlord response — TenantAssist separates those two flows so you stop answering the easy ones at 10 PM. Happy to dig into architecture, pricing, or why we bet on Postgres RLS over app-layer isolation. Ask me anything.

Title

I built the landlord tool I kept wishing existed — free up to 5 units, AMA

Body

Hey r/Landlord — I've been lurking for years, got tired of the "Venmo vs Zelle" threads, and built something.

Short version: TenantAssist is landlord software with an AI maintenance chatbot that actually resolves tenant issues instead of just logging them. Across our current customers it deflects ~50% of tickets. The other 50% land in your queue with a photo, a clear description, and the chatbot's diagnostic notes already attached.

Other things it does:
- ACH rent collection at $0.80 flat, card at Stripe rates.
- Lease e-sign with SHA-256 audit trail (we killed our DocuSign bill).
- QuickBooks/Xero CSV export (no more Venmo-to-spreadsheet Saturdays).
- Vendor dispatch via magic link — your plumber doesn't need an account.

Free up to 5 units, $29/mo up to 25, $79 up to 100, $149 unlimited. No per-unit fees, no demo call required.

I'm the founder, happy to take hard questions: pricing, why I chose Postgres RLS for isolation, how the AI handles edge cases, anything.

Forum

Landlord Forums & Rental Property Questions → Tenant Screening & Tenant Management

Title

Case study: 14-unit landlord cut tenant admin from 6 hrs/week to <30 min

Body

Sharing a case study from one of our customers (with his permission) because the pattern is useful even if you don't use our tool.

Marcus, 14 units across 6 properties, was getting texts at 10 PM about breakers he could've walked anyone through in 30 seconds. Three big changes moved the needle:

1) Single channel for tenant requests. WhatsApp + text + email = black hole. Force everything through one portal (doesn't have to be ours). Every ticket gets an ID.

2) AI-guided troubleshooting. Before a ticket is even created, the tenant answers a few questions. If it's "flip the GFCI in the bathroom", nobody wakes up at 10 PM.

3) Vendor magic links. Your plumber does not want another login. Send them a link, they accept the job, upload the invoice, done.

Numbers after ~6 weeks:
- 52% of tenant conversations closed before becoming tickets
- Median landlord response dropped from 4 hrs → 3 min (on real tickets)
- 6 hours/week of admin returned

Full write-up with his quotes here: https://tenant-assist.com/customers/midwest-residential-14-units

Happy to answer questions on the operational side — I built the tool so I'm biased, but the three patterns above will help you even if you implement them with duct tape.