TenantAssist vs Buildium
Buildium vs TenantAssist — pick the lighter tool
Buildium is built for full-service property management companies. TenantAssist is built for landlords and small PMs who want AI-first triage, modern rent collection, and no implementation consultant.
TenantAssist pricing
Free for 5 units, $29/mo for up to 25, $79/mo for up to 100, $149/mo unlimited. No onboarding fee.
Buildium pricing
Essential starts around $58/mo for 1–150 units with mandatory $99 onboarding, then per-unit + transaction add-ons.
Side by side
| Feature | TenantAssist | Buildium |
|---|---|---|
| AI maintenance triage (tenant-facing chatbot) Deflects ~50% of "is this normal?" tickets before they reach you. | Yes | No |
| Per-unit monthly price | $0 (flat plans) | Tiered + per-unit |
| Free plan for small portfolios | Free up to 5 units | No |
| Native ACH rent collection | $0.80 flat | $0.50–$2.49 |
| Card rent collection | 2.9% + $0.30 (Stripe) | Varies, often 2.95%+ |
| Tenant portal (PWA, push notifications) | Yes | Yes |
| Mandatory onboarding fee | $0 | $99 one-time |
| Setup time to first ticket | < 1 hour | 1–2 weeks |
| Accounting GL (full double-entry) Buildium wins if you insist on in-app GL. | CSV export to QBO/Xero | Yes |
| 1099 e-filing | CSV export, file via your CPA | Yes |
| Public API + outbound webhooks We ship HMAC-signed webhooks with retry built-in. | Yes | No |
| Zapier / Make support | Yes | Limited |
| QuickBooks + Xero CSV export | Yes | Yes |
| Native lease e-sign with SHA-256 audit trail | Yes | Add-on / separate fee |
| Data isolation via Postgres RLS | Yes | Application-layer only |
| Time to first deflected ticket | Same day | Weeks of onboarding |
TenantAssist wins for
Solo landlords, small PMs (<100 doors), anyone who wants to deflect tickets with AI and get live in an afternoon.
Buildium wins for
Full-service PM companies running a call center, doing accounting in-house, and needing 1099 e-filing at scale.
Questions we get
Is TenantAssist a full Buildium replacement?
For portfolios under ~100 units, yes. For full-service PM companies that need in-app double-entry accounting and 1099 e-filing at scale, Buildium is still the better fit and we will tell you so.
Can I migrate off Buildium?
Yes. Export your tenants and properties as CSV from Buildium, import into TenantAssist on the tenants page, and your active tickets can be recreated via our API. Typical migration is a weekend.
Do I pay per unit?
No. TenantAssist plans are flat: Free, $29, $79, $149. Buildium charges per unit after the baseline; at 50 units Buildium typically bills $100–$140/mo before add-ons.
Run the numbers yourself
Our ROI calculator shows your break-even in under 30 seconds based on your actual portfolio size and ticket volume.
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